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Organization Design: Art or Science?

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Organization design is often an organic – not strategic – process that responds to gradual growth as a business matures. Over time, as an organization grows, managers are hired to manage front-line employees, Directors are hired to manage Managers, and eventually Vice Presidents are hired to manage Directors. Centralized support functions such as HR and Finance are put in place. This is almost never done in a planned way – the positions and functions are created as needs arise and organizational output warrants.

Implementing the right organization design requires an understanding of complexity of work, and how it is different at different levels of the organization.

Organization Design is the process of aligning an organization’s vision and strategy with its structure, talent, accountabilities, authorities, rewards and processes. When any one of these elements is out of line a company is not able to achieve optimal results.

Students will learn a proven, research-based approach to organization design, that is science-based, research proven, and has been used successfully by organizations for decades. This approach results in better employee satisfaction, client satisfaction and financial performance for organizations of all sizes.

Key Topics Include:

  • Overview of Organization Design
  • Complexity of Work
  • Vertical Alignment of Work
  • Human Capability
  • Why matching Complexity and Capability matters

Meet the Workshop Facilitator

Dwight Mihalicz, FCMC

Dwight helps organizations perform at their best. He helps clients to improve performance. He works with owners and CEOs to ensure that everyone in the organization is focused on the right work. He focuses on manger effectivenes ensuring that all managers, from the Owner or CEO to the front line, are focused on their key strategic priorities and have the accountability and authority required for success. Using every-day language, he translates complex concepts into meaningful action that can be applied immediately.
Dwight’s breadth and depth of experience, knowledge, and organizational know-how are integral in providing solutions that work for you. Using his experience as a manager, executive, and management consultant, Dwight helps CEOs and Executives maintain the balancing act required to maximize their organizations’ performance.
Dwight has founded and is President of Effective Managers™, a management consulting firm based in Canada and providing services globally. Dwight has worked with a variety of organizations: of different sizes, in all sectors, and in many countries. He helps clients solve the problems they are facing so that they can be more successful.
Dwight earned an MBA from the University of Ottawa, where he also served as the Director of the Dean’s Advisory Board at the Telfer School of Management. In 2013, Dwight was inducted as an Honorary Member of Beta Gamma Sigma by the Telfer School of Management, the highest honor a business student can receive through an AACSB accredited university.
Dwight is also currently the Chairman of The International Council of Management Consulting Institutes. He has been elected a Fellow of the Canadian Institute of Management Consultants (CMC-Canada) in recognition of his outstanding contributions to his profession, his clients and to the community. He is also a Fellow of the Business Excellence Institute.
An author of many papers and publications, Dwight has published The Effective CEO: The Balancing Act that Drives Sustainable Performance, a book that explores the key functions that CEOs must execute to be successful.

Register for this webinar now!

The Certified Management Consultant (CMC) designation is the profession’s only international certification mark, established in 49 countries, and through the Global Institute in every country of the world. It represents a commitment to the highest standards of consulting and adherence to the ethical canons of the profession. CMC-Canada (the Canadian Association of Management Consultants) administers, and its provincial Institutes confer, the CMC designation in Canada. For more information, please visit www.cmc-canada.ca


December 2, 2020
10:00 am - 11:30 am


Serie Buzmion
905 219 0044 ext 2677
View Organizer Website


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