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Latest Past Events

Service Excellence & Beyond


Presented by Corey Atkinson, CTDP VP of Strategic Learning & Development   In times of uncertainty, being able to connect with customers is critical for short and long term success. And given our current global situation - many of us […]


Organization Design: Art or Science?


Organization design is often an organic – not strategic – process that responds to gradual growth as a business matures. Over time, as an organization grows, managers are hired to manage front-line employees, Directors are hired to manage Managers, and […]


Strategy Execution


Failure is not an option. Most organization have a strategic plan. But 70% fail to achieve their strategic goals. Why? Organizational churn! What is churn? It is that wasted activity in organizations that absorbs time, wastes energy, and doesn’t produce […]